PRE-ORDERS for winter gear coming SOON! ENTER EMAIL BELOW FOR BEST PRICING

FREQUENTLY ASKED QUESTIONS

PRICING AND PROMOTIONS

What does Wholesale-to-Consumer pricing mean?

Do SHRED DOG products go on sale for discounted/promotional prices?

PRODUCTS

When will the technical winter apparel products arrive? Can I place a Pre-Order?

Is the gear high quality?

What is Co-Design?

Are the hardshell jackets insulated?

How waterproof are the hardshells compared to other brands?

Can I make a product suggestion?

Do you offer gift cards?

ORDERING

How do I order SHRED DOG?

Do you have a physical store where I can try on and purchase SHRED DOG products?

What forms of payment do you accept?

Is my order secure?

How do I change my order?

How long will it take to receive my order?

What is the status of my order?

Do I need to create an account to order?

Can I place an order over the phone?

SHIPPING

How long does shipping take?

Where does SHRED DOG ship?

Do you offer free shipping?

RETURNS & EXCHANGES

What is your refund and exchanges policy?

Stay Connected

We will only send emails about once a week including things like access to pre-orders, exclusive offers, product education, and tips for getting outside.