Returns & Exchange Policy | SHRED DOG

Free Shipping Over $50 | Free Returns

SHRED DOG Returns/Exchange POLICY

We stand behind our products and want our customers to be 100% satisfied with their purchases. If you are not completely satisfied, you can return your item(s) for a full refund if the item(s) are unworn with original tags attached.

RETURNS PROCESS

  1. Contact info@shreddog.com for a returns authorization form and shipping label. Because you are trusting a new brand, we will cover the cost of shipping your return via USPS during our first year of business.
  2. Print and complete form, package and affix shipping label to package, and drop off at a USPS location.
  3. Alternatively, you may ship your items back using the carrier of your choice and your expense. We recommend using a service with tracking capabilities.

Please make sure that your return is shipped to:

Next Level Resource Partners

Attn:  SHRED DOG Returns Dept

2515 West 4th Avenue 

Denver, Colorado 80219

Once we receive your return, we will process it and issue a refund for the full purchase price (including shipping during our first year of business) to your original form of payment. Refunds are generally processed within 5 to 7 business days from the day we receive your package.

QUICK EXCHANGE

Need a different size or color? Please contact our customer service team at info@shreddog.com. We will place a new order for your exchange item(s) and waive the shipping fee on your new order. You will be billed at the time of your new order and we will process your refund once we receive your return. To send in your return, please follow the return instructions above.

 

If you have any other questions about processing a return or exchange, please contact us at info@shreddog.com.